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50% OFF - 1200D Winter Combo | SHOP NOW >
50% OFF - 1200D Winter Combo | SHOP NOW >

Shipping

FREE SHIPPING OVER $149

We offer free Shipping on orders over $149, valid for Australian orders only. Orders are dispatched within 48 hours. Your unique tracking number will be available to track at https://auspost.com.au/mypost/track/#/search
(please note it can take a couple of days for the tracking to update in our system). 

DELIVERY TIMEFRAME

We ship with Australia Post and Startrack. You can expect your order to arrive between 2-7 business days after placing the order. Please note if you ordered several items, they might arrive in separate parcels depending on the stock level in our two warehouses. Express post items are delivered within 1-4 Business days. In 2019 70% of our orders were delivered within 1 week.

INTERNATIONAL ORDERS

All international orders are sent Priority Express Mail, delivery time is around 5-10 Business days. Our Fixed International Shipping Cost is $60 for smaller items and Free Shipping on all Saddle orders (Over $400).

RETURN SHIPPING

We recommend using Australia Post prepaid satchels as they tend to be the cheapest option for most products. Prohorse does not cover the cost of sending returns, unless the item is faulty in some way.