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Ring-in-Mouth Tom Thumb

$39.95
Description • The 'lifesaver' style ring-in-mouth gives the rider more control on hard pullers.
Product Options :
$39.95

Free Shipping

Free standard shipping on orders over $149

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

3 Month Returns

Return for a full refund or exchange

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Description
• The 'lifesaver' style ring-in-mouth gives the rider more control on hard pullers.
FREE SHIPPING OVER $149
We offer free Shipping on orders over $149, valid for Australian orders only. Orders are dispatched within 48 hours. Your unique tracking number will be available to track at https://auspost.com.au/mypost/track/#/search (please note it can take a couple of days for the tracking to update in our system). DELIVERY TIMEFRAME
We ship with Australia Post and Startrack. You can expect your order to arrive between 2-7 business days after placing the order. Please note if you ordered several items, they might arrive in separate parcels depending on the stock level in our two warehouses. Express post items are delivered within 1-4 Business days. In 2019 70% of our orders were delivered within 1 week.
INTERNATIONAL ORDERS
All international orders are sent Priority Express Mail, delivery time is around 5-10 Business days. Our Fixed International Shipping Cost is $60 for smaller items and Free Shipping on all Saddle orders (Over $400).
RETURN SHIPPING
We recommend using Australia Post prepaid satchels as they tend to be the cheapest option for most products. Prohorse does not cover the cost of sending returns, unless the item is faulty in some way.
HOW DO I PROCESS A RETURN/EXCHANGE?
Start the return process HERE or email returns@prohorse.com.au for any queries.
WHAT IS THE TIME FRAME FOR A RETURN OR AN EXCHANGE OF AN ITEM?
The return needs to be sent back within the 90 days after from the tracked date of delivery.
WHAT WILL THE REFUND METHOD FOR MY RETURN BE?
We can either exchange the items, apply a store credit or provide a full refund to the payment method used.
WHAT CAN BE RETURNED OR EXCHANGED?
If you have a change of mind on a purchase we will exchange your item or refund your original method of payment provided that: You return the item within the 90 days after from the tracked date of delivery. The item has not been used and it in its original saleable condition
WILL I GET CHARGED FOR RETURN SHIPPING?
We do not cover the cost of return shipping (unless the item is faulty). We recommend sending any returns in a prepaid Australia Post satchel, available at any Post office near you. We do however cover the cost of shipping your exchange. WHEN WILL I BE REFUNDED? Our returns centre is checked daily, you will get a notification with instructions for your return within one business day. Refunds and exchanges are processed the same day we receive your item back in stock. The refund can take up to 3 days to settle in your account.
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